Working Process
RockTeam places a high value on our lifetime relationships with our clients. And each has started with an initial meeting. We will work to understand your current state, your challenges and your security risks. Then work tirelessly to help reduce cost and risk associated with the technology side of your business. During the discovery phase we will learn the possibilities of being stronger together and how you might be able to leverage our expertise to the benefit of your users and your budgets.
THE CLIENT ASSESSMENT
RockTeam will work with you and your team to assess the current state of your overall computing environment. This is important. Organiational and security risks can originate from anywhere. Desktops, Network Devices, Servers, even Employee Device Policies. We’ll look at it all during our assessment. Then we will discuss a path to get your business running on a foundation of best security practices that are consistently kept current. Minimizing your risk for the foreseeable future.
SOLUTION DESIGN AND THE STATEMENT OF WORK
Here RockTeam takes the results from the assessment and puts it into an actionable outline. This outline is our Statement of Work where we refine your specific requirements and the estimated budget expense.
SOLUTION DELIVERY TO SPECIFICATIONS
Check-points against the statement of work will be audited along the way towards delivery of your software and solutions. It is not uncommon for additional project needs to be discovered along the way which will always be discussed and agreed upon upfront.
MEASURE RESULTS AND ESTABLISH ONGOING SUPPORT
The RockTeam prides itself on its long list of lifetime clients. Many of who have been with us since our start in 1981. Measuring results, delivering on our projects, and supporting the software are the keys to our success.